Our professional team can perform repairs on all makes and models of computers right here at our depot in Fergus. Most of our work is completed within 24-48 hours.
Need help on-site? No problem, we can come to you! Forget unhooking everything and lugging it to the shop, leave it where it is and give us a call!
We can perform many tasks while remotely connected to your computer. If a simple fix doesn’t warrant a visit, we can often perform our miracles remotely!
Our reputation has been built around the exceptional service we provide for our clients. We have qualified and certified technicians that can determine the source of your computer related issues, and implement the steps required to get your system running properly, and we complete all tasks efficiently.
Whether you need a virus removed, general system “repair”, hardware installation or home network, PlanetCPU has the experience and the knowledge to get it done right. And we take the importance of your data and system seriously – 95% of our work orders are completed within 24 hours.
- Virus Removal & Prevention
- Internet Setup & Sharing
- Disaster Planning
- Hardware/Software Installation
- Data Backup Solutions
- System Format & Reinstall
- Move Data Between Computers
- Computer Security
- General Computer Troubleshooting
- Remote Computer Support
- Remote Backup Services
- Home Networking
- Spyware Removal & Prevention
- Troubleshoot Slow Computers
Sometimes the problems we encounter with computers are further complicated by the thoughts of unhooking your computer and driving it to PlanetCPU for service. Perhaps the computer is too heavy, or the job requires the technician to perform the job from your home.
Leave the worry to PlanetCPU. We can send a certified and highly qualified technician to your home. We repair issues with hardware, software, Internet, Email, and home network. Technicians can also perform such services as formats, full home wired and wireless networks, camera installation, data transfer, data backup, software training, error troubleshooting, email troubleshooting, or anything else that you may require. We travel anywhere and do anything to solve your technical issues. And we do it with the confidence that it’s being done properly.
Our Help Desk Specialists can remotely diagnose computers and repair issues using screen sharing technology while you watch! We can fix Windows XP, Vista, Windows 7, Windows 8, Windows Server Editions, and Mac OSX issues! With remote desktop support we can connect to your computer and troubleshoot issues right now!
We use LogMeIn Remote Management software to remote control your computer. Once we’ve accessed your Mac or PC, we can perform maintenance, repairs, diagnose issues, install software and generally resolve issues.
Benefits of Remote Systems Management:
- Minimize downtime! Fast response technical troubleshooting in the comfort of your office or home.
- Outstanding service performance with a quick response to incidents
- Cost-effectiveness -a dedicated support technician at a very affordable rate
Web & Graphic Services
Our Web & Graphics Studio offers professional website design and development as well as graphic design services. We help business new and old with everything they need in forms of digital and print media.
Some of the services we offer are…
- Website Design/Development
- Website Maintenance
- Search Engine Optimization
- Responsive Websites
- e-commerce Websites
- Logo Design
- Business Card Design
Authorized Lenovo Repair
What we provide:
Lenovo authorized in warranty and out-of-warranty service, repair and maintenance for Lenovo ThinkPad notebooks and Lenovo ThinkCentre desktop computers. You can be confident that PlanetCPU has the knowledge and resources to provide you with the hardware and software service you need for your Lenovo warranty issues.
Highlights of our Lenovo warranty services at PlanetCPU:
- Problem determination with parts and labor coverage for ThinkPad notebooks and ThinkCentre desktops.
- Local onsite service coverage
- 8×5 telephone access to our technical support specialists
- Canada-based warehouse for fast parts delivery
Authorized Mac Repair
We endeavor to diagnose all apple laptop and apple desktop repairs within 24 hours. We hope to complete all repairs within 2-4 working days.
We carry out all Apple Laptop warranty, Applecare and Apple out of warranty repairs. We can upgrade or even part exchange your old Apple laptop. Call for details.
We are authorized by Apple and so we have fully qualified Apple technicians to ensure your Apple repair is carried out to the highest standard.
Our technicians are fully qualified by Apple and continue their training on an ongoing basis.
For a small fee we can diagnose and repair your Apple computer within 24-48 hours dependent on part availability.