Rates and Fees

Bench Rates

This rate covers both home and business systems that are brought into the PlanetCPU depot for bench work.

  • Diagnosis
  • Virus Removals
  • Software/Application Repairs
  • Hardware Repairs/Replacement
  • Highly qualified technicians

From

$69

per hour

At-Home Service Rate

This rate covers services performed on a Home-Based System at your own site.

  • Diagnosis
  • Virus Removals
  • Software/Application Repairs
  • Hardware Repairs/Replacement
  • Highly qualified technicians

From

$95

per hour + trip fee

On-Site SMB / Corporate Rate

This rate covers services performed on a Business Based System at your own site.

  • Diagnosis
  • Virus Removals
  • Software/Application Repairs
  • Hardware Repairs/Replacement
  • Highly qualified technicians

From

$120

per hour + trip fee

Trip Rate

All “At-Home” and “On-Site SMB / Corporate” service calls are subject to a trip rate, which covers time, expenses and fuel during the travel process to your location. Only one “trip fee” is billed per service call (not both ways). Millage is determined from our Fergus depot.

Zone “A” – Elora/Fergus/Belwood – $25
Zone “B” – Guelph/Kitchener/Orangeville – $40
Zone “C” (30+ km) – Regular Service Rate X 1 Way Driving Time