CompTIA MSP Partners Trustmark signifies commitment to high industry code of conduct, high level of customer support
Fergus, Ontario / May 16, 2012 – PlanetCPU, a leader in I.T. support services for home and business users announced today it has received the CompTIA MSP Partners Trustmark for its use of industry-accepted best practices for service delivery and customer interaction.
The CompTIA MSP Partners Trustmark developed by the leading non-profit association for the information technology industry, signifies that PlanetCPU is committed to serving its customers in a manner that’s based on the industry’s best practices.
“This credential identifies PlanetCPU as an IT service provider that’s demonstrated a high level of competency through their use of prescribed industry best practices and processes.” said Todd Thibodeaux, president and chief executive officer, CompTIA.
To attain the CompTIA MSP Partners Trustmark, PlanetCPU was evaluated on a number of aspects of their business operations, including organizational structure, technology tools and systems they utilize; standard operating procedures; and IT service specific activities they’re engaged in, for network, server or end-user devices.
PlanetCPU also agreed to abide by an industry code of conduct that requires a commitment to conducting advertising, service delivery and overall business practices in an ethical manner.
The CompTIA MSP Partners Trustmark is one of several business credentials offered by CompTIA to IT industry companies as a way to demonstrate that their business adheres to the industry’s best practices and demonstrates to current and potential customers they have the dedication, knowledge and resources to perform quality service. Visit CompTIA Business Credentials to learn more.
PlanetCPU (www.planetcpu.com) is an Ontario, Canada based retail and support firm founded in 2000. PlanetCPU provides Mac and PC Sales, outsourced IT, managed IT services, web design and hosting, and break-fix services to small and medium sized businesses in the Guelph/Kitchener/Orangeville/Fergus area. PlanetCPU is an Apple Authorized Service Provider, Microsoft Partner, are currently completing their accreditation as a Microsoft Small Business Specialists and was recently named “Small Business of the Year” by the Centre Wellington Chamber of Commerce.
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. Through its foundation, CompTIA also enables disadvantaged populations to gain the skills they need for employment in the IT industry. CompTIA’s vision of the IT landscape is shaped by more than 25 years of global perspective and more than 2,000 members and 1,000 business partners. For more information, visit www.comptia.org or follow CompTIA on Twitter at http://www.twitter.com/comptia.