I see it far too often. You’re sitting at work waiting for a page to load. Just then, a 20MB email shows up from a client. You can’t save it to your computer – you ran out of space two months ago. You have 5 different USB flash drives, but they’re all being used for your important backups. You make a call into your IT department or support partners and are assured that it’s your fault, and they’ll get it fixed asap. Two hours later, they’ve clicked a bunch of buttons and deleted a bunch of your data that you would have been happy to have kept. They’ve stuck a band-aid on your problem, knowing full well that it is going to reoccur. The response was reactive, and most often nothing is done to ensure other problems don’t arise – let alone the one they just fixed. After all, if there were no problems, then there would be no job for them, right?
The truth is, most of the workforce’s daily frustration comes from dysfunctional computer equipment. Those frustrations and your IT Support’s ability to temporarily relieve those frustrations are what form a relationship that is based completely on desperation. Even then, the IT staff often see themselves as “celebrity status” because of their ability to fix multiple problems again and again. But have you ever stopped to wonder why these problems keep recurring – and aren’t solved permanently?
This is where YOU can step in and become a Major Hero at your place of business! PlanetCPU offers flat-rate Managed Services, which is proactive, preventative maintenance, support and monitoring to small and medium businesses in Guelph, Kitchener, Fergus/Elora, Orangeville and surrounding areas. When we support a business, we constantly monitor each and every server and workstation used – even remote laptops – for problems, and regularly preform proactive maintenance to prevent problems from happening in the first place. Included is a support ticket system, Remote Control Support, Anti-Virus monitoring and Support and more! The truth is, the day of in-house IT staff are dwindling. We are far better prepared to support and monitor multiple systems because we put processes and self-healing processes in place so if problems do occur, they go unnoticed and are repaired without your even knowing they existed. We watch and report to you on everything from Hard Drives reaching full capacity to Virus Definition Update failure. We then resolve the problem, all covered under our affordable monthly subscription.
If your business has at least one server and 5+ workstations, then you’re our ideal client. Who at YOUR work is going to be the hero? We will provide a free 2-hour network/security/backup audit and/or support for your business – absolutely no obligation – just to show you how much better we really are from the competition. We will fix any existing problems, consult you on any IT Matters, and provide a very valuable report for your boss to review. If they’re happy with our services (which we know they will be), then we’ll provide a no-obligation quote for continued Managed Service Support, and your business dynamics will change! Less frustrations, more work being completed, less “down-time” and more profits for the company! Your coworkers will thank you. Your boss will probably promote you! Want an easy way to achieve “rock-star” status at your place of business? Be the one who brings PlanetCPU in to meet the decision maker in your company, and change the way your technology runs!
You can find out more about the services here.